Sales

Our sales department — your security for optimal support

communications

Good, cross-departmental communication is crucial to our success. In particular, the constant exchange of experiences from direct customer contact helps us to be able to respond to customer requests.

knowledge

Sharing and deepening knowledge about our high-tech products is one of the strengths of our sales team. This is the only way we can understand wishes and develop solutions that are based on the actual needs of our customers.

geographical proximity

In addition to our technical customer advisors and sales and back office staff, we have built up a solid base of dedicated representatives over decades who actively support us in servicing our customers.

mentoring

Individual and partnership-based support is one of WALZEN IRLE's core values. This creates our long-lasting business relationships.

trust

Mutual trust is the basis of our business relationships. It grows through regular, open conversations, honesty, and sincerity.

evolutions

We drive forward customer-oriented developments and selected research and development projects in order to always find the best solutions for our customers.

IRLE ROLLS GmbH is a ISO9001 certified company. We regularly assess our suppliers, in particular those from whom we purchase quality-relevant products.

Quality-relevant products are:

Raw materials: steel scrap, alloys, iron alloys, carburization, pig iron
Purchase: Seal, Irle plug, round steel, body, jacket, raw parts, rings, plugs, pins, screws
Foundry aids: fireclay casting systems (pipes, funnels, ed. -pieces), frying stones, resin, hardener, coating, filters, sands
Packing: boxes
Measurement and testing equipment

These products are primarily purchased from qualified/certified suppliers. This means that suppliers either have a QM system in accordance with DIN EN ISO 9001 in the currently valid version.

Suppliers for quality-relevant products are classified in the following categories:

DIN/ISO certification
Adherence to schedules (delay rate)
Complaint (error rate)

Our suppliers are regularly informed about the results of our evaluation.
A comprehensive supplier evaluation summarizes the results once a year.

In addition, suppliers who offer environmentally friendly and energy-efficient services and products and whose production through certification in accordance with ISO 14001 and ISO 50001 prove.

Sales

Our sales department — your security for optimal support

Your contacts

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